F.A.Q.
Check here for the answers to all your burning questions! Otherwise, please contact us any time at hello@bigvibesday.com. We love hearing from you, so don't hesitate to get in touch! Carly x
WHY ARE YOUR GARMENTS WORTH THE PRICE?
We don't make cheap fast fashion, but here's why our garments are worth it - and will actually cost you less over time, and less per wear, than cheaply made competitor garments.
1. Confidence: Our customers consistently tell us our garments are more comfortable and flattering on real women's bodies, compared to standard rashguards and beach wear. They help you look good and feel great - we want you to feel happy, relaxed and confident on the beach and in the sun.
2. Premium Quality: Our garments are spun from premium quality fabrics. Our rashguards and activewear bathers are made from high performance, cutting edge technology fabric, with superior durability and quality compared to competitor fabrics. It's more resistant to fibre breakage, so it keeps its shape for longer, and avoids those irritating pulls, nicks and runs more than any other fabric we tested. It is also more resistant to chlorine, sunscreen and oil than competitor fabrics. Our fabric is engineered to stay looking good for longer, and to last season after season, wear after wear. That means fewer replacements over time - so the actual cost per wear is much lower than fast fashion alternatives that will end up in landfill all too soon.
3. Local ethical production: Our garments are proudly made to the highest standards in Melbourne, Australia by our Ethical Clothing Australia accredited manufacturer. This means high quality control standards apply to all our garments, and it supports local makers who are paid fairly, in safe, clean working conditions. Ethical manufacturing costs more than offshore mass production, but it's a non-negotiable for us. When you buy with us, you're not just buying a garment, you're backing a more ethical fashion industry, local makers and the local economy.
4. Made to last: Our garments aren't built for throwaway fashion cycles. They're timeless, versatile pieces designed to move with you and not just on the beach - they work whether you're paddling, parenting, or just out and about. Our garments are UPF50+ swimwear that double as UPF50+ activewear and casual wear. This is slow fashion done right: fewer pieces, better quality and a lighter footprint on the planet.
5. Sustainable fashion: Sustainability starts with longevity. When you choose garments that last, you're helping reduce textile waste and overproduction. The "buy less, buy well philosophy" supports a more sustainable future - and gives you something you can feel good about wearing, again and again.
6. Investment in your skin: Our garments are an investment in your skin and long term health. For more about the risks of skin cancer and premature ageing caused by sun exposure over time, see more on our About Us page.
WHERE ARE YOUR GARMENTS MADE?
Our garments are proudly made in Melbourne, where we live and work, by our Ethical Clothing Australia accredited manufacturer.
WHAT IS SLOW FASHION?
Fast fashion is like fast food, and slow fashion is just the opposite. Slow fashion is about choosing quality over quantity, and making clothing that lasts - not just for one season, but for years.
Slow fashion means thoughtful design, ethical production, and less waste. It values the people who make your clothes, the materials they're made from, and the impact they have on the planet.
When you choose slow fashion, you're not just buying something to wear - you're supporting a better way of doing things: less overproduction, less landfill, and more intention behind every piece.
UPF50+ RATINGS
UPF50+ is the highest rating for sun protection in clothing. It stands for Ultraviolet Protection Factor. A rating of UPF50+ means the fabric blocks at least 98% of harmful UVA and UVB rays.
Our fabric has been independently tested and rated as UPF50+ (Excellent Protection) by ARPANSA (the Australian Radition Protection and Nuclear Safety Agency) according to the Australian Government Standard (AS4399:2020). UPF50+ is the highest level of protection, so you can enjoy the outdoors with confidence knowing you're protected.
In contrast, a standard cotton shirt or tee generally has a UPF rating of around 5. Not solid sun protection, and doesn't even meet the "minimum" protection rating of 15! Think about that next time you see someone throw on a cotton tee at the beach.
In addition, our garments are designed to provide excellent body coverage while still looking flatteringly cute - even our short sleeve tees have sleeves that cover most of the upper arm, our neckline is not gapey (or tight) and we have a lovely flattering torso length for extra coverage.
Unlike sunscreen, UPF clothing doesn't wear off or need reapplying. It's built into the fabric offering consistent protection wherever it covers your skin.
But even with the strongest UPF50+ protection, you are not invincible to UV exposure - seek shade and wear sunscreen on exposed areas. We provide a gorgeous piece of your sun safe armoury.
How Long Does An Order Take To Arrive?
We dispatch every order from our warehouse in Melbourne, Australia on the same or next business day.
Once we have processed the order, it is in the hands of shipping carriers, such as Australia Post. We have set out their expected shipping times for each part of Australia, and some international markets, in our Shipping Policy.
Once an order leaves us, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. We include tracking with your order, and this is the best way to get more insight into your package’s location and estimated delivery date.
WILL I HAVE TO PAY EXTRA TAXES ON INTERNATIONAL ORDERS?
If you are placing an order for delivery outside of Australia, any import duties, taxes or customs fees are not charged at checkout and may be charged later by your local customs authority when your order arrives.
We have set out further guidance in our Shipping Policy.
How Can I Choose The Right Size For Me?
We adopt standard Australian sizing - you can choose the best size for your by referring to our Sizing Guides in the pop up on each product page for your product of interest.
The pop up also provides body measurements, the relevant model's measurements and a conversion table to all major country size systems.
Other general guidance:
RASHGUARDS:
Our rashguards are designed to have a relaxed classic tee style fit. Size up if you have more muscular arms - the torso will still work for you. The fit is flattering, not tight, and works beautifully in and out of the water.
Size down if you want an a firmer fit than shown on our models.
ACTIVEWEAR BATHER TOPS:
True to size - go for your normal sports bra size.
ACTIVEWEAR BATHER SHORTS:
The waistline of our bather shorts accommodates a full waistline - if you have a slim waistline, size down from your normal size.
LONGLINE SHORTS:
Our longline shorts are true to size - go for your normal shorts size. They are designed for intentional length and volume, in a classic Bermuda short style. Great for paddling and throwing on after a swim while you dry - but they're designed to swim in them too.
Need more help?
Contact us by email at hello@bigvibesday or on the chat function on this website - we love hearing from you and are always happy to help with sizing queries. We want you looking and feeling great in the perfect fit.
In the end, don't sweat it - we are happy to exchanges sizes within 14 days to get you in your perfect fit (as per our Returns policy).
Which Payment Methods Do You Accept?
We accept all major credit cards, Paypal and Afterpay.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in by reference to the tracking number provided.
How To Return Items?
SALE ITEMS:
We are happy to accept exchanges for change of size of sale items within 14 days of receipt of purchase. Garment must be in new, unworn condition with tags still on. No refunds on sale items.
FULL PRICED ITEMS:
If you’re not satisfied with your purchase of any full priced garment, we will:
- refund the purchase price, no questions asked;
- or, if you prefer (and subject to availability), we will exchange size or style,
if your garment posted within 14 days of receipt of purchase in new and original condition - unworn and unmarked with original swing tags still attached.
HOW TO RETURN:
Within 14 days of receipt of purchase please:
- Email us at hello@bigvibesday.com to let us know to expect your return. Let us know your name or order number. No questions asked for return purposes, but providing your reason will be so appreciated to help us address this issue for next time - your feedback means a lot!
- Post your item and include the details of your name or order number (via tracked post) to:
Big Vibes Day
PO Box 5320
Middle Park
VIC 3206
Return shipping costs must be paid by the customer. We do not refund shipping charges, duties or taxes, and we are not responsible for lost packages. We will provide your refund against the original credit card or other form of payment.
Our fabrics
Our printed design rashguards are made from beautiful Italian sustainable fabric comprised of 78% recycled polyester and 22% Lycra.
Our monochrome rashguards and activewear bathers are made from our other favourite buttery soft Italian sustainable fabric, comprised of 78% recycled nylon and 22% Lycra.
Our board shorts are made from lightweight recycled polyester (92%) and elastane (8%).
STILL HAVE QUESTIONS?
Email us at hello@bigvibesday.com, DM Carly on Insta @bigvibesday, or use our chat button in the bottom right corner of this website. We love hearing from you so don't hesitate to get in touch! Carly x
